Punctuality, service quality and hassle-free transfers were all factors in favour of Finnair being given the honour by readers of the publications TTG Asia, TTG China, TTG India, TTGmice, TTG-BTmice China and TTG Asia Luxury.
— This year we are in the midst of a series of upgrades to the customer experience, and it’s gratifying to see efforts already start to pay off as we seek ways to make the experience of flying to Europe from Asia even better, said Finnair Chief Commercial Officer Allister Paterson.
Finnair is specialised in traffic between Asia and Europe, serving 13 cities in Asia and more than 60 European destinations via its Helsinki hub.
The only carrier in Northern Europe with a 4-star Skytrax rating, Finnair also routinely ranks high in global punctuality surveys.
As the airline approaches its 90th birthday on November 1, Finnair is also in the midst of an upgrade drive from lounge service and food to cabin interiors and seats.